BluePrintCommerce LLC provides professional e-commerce development, conversion rate optimization (CRO), and storefront design services for Shopify and WooCommerce merchants. All services are delivered digitally — we do not ship physical goods.
This Fulfillment Policy explains how and when our digital services are delivered after a payment is made.
Delivery timelines depend on the package or service purchased. The following timeframes apply from the date of payment confirmation and completed onboarding:
| Service / Package | Estimated Delivery |
|---|---|
| Launch Essentials | 3–5 business days from onboarding completion |
| Growth Optimization | 5–8 business days from onboarding completion |
| Scale & Systems | 7–14 business days from onboarding completion |
| Custom / Bespoke Projects | As agreed in writing during discovery |
A service is considered fulfilled when one or more of the following conditions are met:
To begin work, clients must provide the following within 5 business days of payment:
All packages include a 14-day post-launch support window starting from the date of delivery. During this period, we will:
Requests that fall outside the original project scope (new features, additional pages, new integrations) are treated as separate engagements and quoted separately.
All payments are processed securely via Stripe. We accept Visa, Mastercard, American Express, and digital wallets where available. The following billing terms apply:
For full details on refunds and cancellations, please see our Refund Policy.
Clients may request to cancel a project before work has begun. In such cases, the deposit is non-refundable as it compensates for reserved production time and discovery work already completed.
If a project is cancelled after work has commenced, the client will be invoiced for the proportion of work completed at the time of cancellation. All completed deliverables up to that point will be transferred to the client.
If you have questions about the status of your project, a billing concern, or wish to raise a dispute, please contact us directly before initiating a chargeback:
We are committed to resolving all issues promptly and fairly. Most concerns can be addressed within 1–2 business days of contact.
